1. Any point of contact or interaction between an organization and its customers, whether physical or digital
   "Email newsletters and store displays are both important touchpoints in our customer communications"
    
2. A significant moment or stage in a process or experience
   "The app redesign identified key touchpoints in the user journey"
    
3. A physical point designed for tactile interaction or contact
   "The keyboard's touchpoints provide good tactile feedback"
    
4. (electronics) a contact or connection point in a circuit or device
   "The touchpoints on the PCB needed cleaning"

Derived forms: touchpoints

Encyclopedia: Touchpoint